Eastern Bank PLC.
Six Sigma Black Belt ( Batch 1 & Batch 2)
April 2016
Six Sigma Black Belt ( Batch 1 & Batch 2)
About The Course:
The Six Sigma Black Belt course is designed to equip professionals with advanced knowledge, analytical skills, and practical tools to lead complex process improvement and quality management initiatives. The course focuses on the application of Six Sigma methodologies to reduce process variation, eliminate defects, improve efficiency, and achieve measurable business results. Participants will develop a strong understanding of the DMAIC methodology—Define, Measure, Analyze, Improve, and Control—and learn how to apply advanced statistical and problem-solving techniques to identify root causes, analyze process performance, optimize processes, and sustain improvements. The course also covers project leadership, data-driven decision-making, risk management, and financial impact assessment. Through real-world case studies, practical exercises, statistical analysis, and project-based learning, participants will develop the ability to lead Six Sigma improvement projects and drive continuous improvement across organizational processes. This course is suitable for quality professionals, engineers, managers, project leaders, process improvement professionals, operations professionals, and experienced Lean Six Sigma practitioners who are responsible for leading complex improvement initiatives.
Benifits:
✅ Master Advanced Six Sigma Principles & DMAIC Methodology ✅ Lead Complex Process Improvement & Six Sigma Projects ✅ Apply Advanced Statistical Tools for Data-Driven Decisions ✅ Analyze Process Variation, Defects & Root Causes ✅ Reduce Waste, Process Variation & Operational Costs ✅ Optimize Processes & Improve Quality and Performance ✅ Develop Effective Improvement Solutions & Validate Results ✅ Sustain Improvements Through Statistical Process Control
Training Topic:
Module 1: Six Sigma Fundamentals & Black Belt Leadership
- Six Sigma Concepts, Principles & Methodology
- Lean Six Sigma & Continuous Improvement
- Six Sigma Roles & Project Governance
- Black Belt Leadership & Project Selection
Module 2: Define Phase
- Problem Definition & Project Selection
- Voice of Customer (VOC) & CTQ
- SIPOC & Process Mapping
- Project Charter & Business Case
Module 3: Measure Phase
- Data Collection & Measurement Planning
- Types of Data & Sampling Techniques
- Measurement System Analysis (MSA)
- Process Capability & Baseline Performance
Module 4: Advanced Process Analysis
- Process Mapping & Value Stream Analysis
- Pareto Analysis & Stratification
- Descriptive Statistics & Data Visualization
- Variation Analysis & Process Performance
Module 5: Analyze Phase
- Root Cause Analysis
- Hypothesis Testing
- Correlation & Regression Analysis
- Analysis of Variance (ANOVA)
Module 6: Advanced Statistical Tools
- Probability & Statistical Distributions
- Confidence Intervals
- Statistical Significance & P-Values
- Advanced Data Analysis Techniques
Module 7: Improve Phase
- Solution Generation & Selection
- Design of Experiments (DOE)
- Process Optimization
- Pilot Testing & Improvement Validation
Module 8: Control Phase
- Statistical Process Control (SPC)
- Control Charts & Process Monitoring
- Control Plans & Standardization
- Sustaining Process Improvements
Module 9: Lean & Advanced Improvement Tools
- Waste Identification & Elimination
- 5S, Kaizen & Visual Management
- Value Stream Mapping (VSM)
- FMEA & Poka-Yoke
Module 10: Six Sigma Project Leadership & Financial Impact
- Six Sigma Project Management
- Team Leadership & Stakeholder Management
- Financial Benefit & ROI Analysis
- Project Review, Presentation & Closure
Overview
- One of Bangladesh’s leading private commercial banks, providing a wide range of retail, SME, corporate, and digital banking services.
- Focuses on customer service, digital transformation, operational efficiency, and innovative financial solutions.
- Serves individual and corporate customers through branches, digital channels, and other banking services.
Challenge
Evaluate and improve key banking processes in order to reduce process variation, minimize operational errors and service defects, improve process efficiency, reduce turnaround time, and enhance overall customer satisfaction through Six Sigma process improvement practices.
Canada
135 Fenelon Drive
North York ON M3A 3K7, Canada
North America, USA
421 N Brookhurst St,
Suite 219, Anaheim, CA 92801
South Asia, Bangladesh
House - 520 (Ground Floor), Road - 10
Baridhara DOHS. Dhaka - 1206, Bangladesh