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The program builds on the foundation set through the Supervisory Skill Development Training and transitions toward a structured consulting-based transformation approach. It aims to institutionalize Total Quality Management (TQM), enhance data-driven decision-making, and link quality and efficiency performance with the HR appraisal system—ensuring measurable, sustainable improvement across all operations.
this course is designed for professionals who are responsible for supervising teams and managing daily operations:
develop effective leadership and supervisory skills to manage teams confidently.
improve communication and coordination with team members and management.
learn practical methods to motivate employees and improve team performance.
strengthen problem-solving and decision-making skills in daily operations.
enhance productivity and teamwork for better workplace performance.
this course contains 6 comprehensive modules
learn the key responsibilities and leadership role of a supervisor.
understand the difference between supervisor, leader, and manager.
define roles, responsibilities, and expectations clearly.
learn how to align team goals with organizational objectives.
build accountability and ownership within the team.
develop a proactive and responsible supervisory mindset.
master daily planning, execution, and coordination on the shop floor.
plan and prioritize daily tasks effectively.
conduct effective shift handovers and briefings.
monitor daily performance and workflow.
manage time, resources, and manpower efficiently.
handle unexpected issues and maintain smooth operations.
identify inefficiencies and apply lean principles for smarter output.
identify waste and non-value-added activities.
apply basic lean tools (5s, kaizen, etc.).
improve process flow and reduce bottlenecks.
optimize resource utilization and reduce downtime.
track and improve key performance indicators (kpis).
build a quality-first mindset and prevent defects at the source.
understand basic quality management principles.
identify root causes of defects and errors.
apply simple problem-solving tools (e.g., fishbone, 5 why).
promote “do it right the first time” culture.
ensure standard operating procedures (sops) are followed.
guide teams effectively and foster continuous improvement.
develop effective coaching and mentoring techniques.
improve listening and questioning skills.
provide constructive feedback to team members.
facilitate team discussions and problem-solving sessions.
encourage continuous learning and development.
develop trust, motivate teams, and promote accountability.
build trust and strong team relationships.
motivate employees using practical techniques.
manage conflicts and resolve team issues.
encourage collaboration and teamwork.
create a positive and performance-driven work culture.
No frequently asked questions for this course.
135 Fenelon Drive
North York ON M3A 3K7, Canada
+1 6472937744
421 N Brookhurst St,
Suite 219, Anaheim, CA 92801
+1 9495212073
House - 520 (Ground Floor), Road - 10
Baridhara DOHS. Dhaka - 1206, Bangladesh
+880 1777440066 , +880 1777440077
